MGR CUSTOMER ASSURANCE

7 Days Replacement Policy

Shop with confidence. If you receive a product with a qualifying issue, MGR Mobile provides a 7-day replacement facility on eligible products.

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7-Day Facility Contact our team within 7 days of delivery.
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Eligible Products Replacement is available subject to eligibility.
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Issue Verified Our team will inspect and verify the reported issue.

How Replacement Works

Our replacement process is designed to keep things simple and clear for our customers.

01

Contact Us

Contact MGR Mobile customer support within 7 days of receiving your product.

02

Issue Verification

Our team will review the reported issue and verify the product condition.

03

Replacement

If the request meets our replacement terms, the replacement process will be initiated.

Before Requesting a Replacement

Please make sure the following requirements are fulfilled before contacting our support team.

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Product Condition The product should be returned in the same condition in which it was received.
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Accessories Included All accessories and included items should be returned with the product.
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Issue Verification The reported issue will be verified by our team.
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Terms & Conditions Replacement is subject to MGR Mobile's applicable terms and conditions.

Replacement requests are reviewed individually and are subject to the applicable MGR Mobile replacement terms.

Need Help With a Replacement?

Our customer support team can help you with the replacement process and provide further details about your request.

For complete details, please contact MGR Mobile customer support.