Privacy Policy
📦 MGR Mobile Service - Shipping Policy
Effective Date: 24/7/25
At MGR Mobile Service, we are committed to delivering your orders quickly, safely, and at a reasonable cost. Below is our detailed shipping policy for pre-owned devices, accessories, and other mobile-related products.
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🚚 Shipping Coverage
We currently ship to all locations across India through reliable courier partners. For remote or non-serviceable areas, delivery timelines may vary.
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⏱️ Order Processing Time
• All confirmed orders are processed within 24-48 business hours.
• Orders placed on Sundays or public holidays will be processed the next working day.
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📦 Shipping Timeline
• Metro Cities: 2–4 business days
• Tier 2 & Tier 3 Cities: 3–6 business days
• Remote Areas: 5–8 business days
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💸 Shipping Charges
• Standard Shipping: ₹69 for orders in Karnataka and ₹99 for any other location in India
(Special Shipping charges is applicable speed courier will be clearly mentioned during checkout.)
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🧾 Tracking Your Order
Once shipped, a tracking ID and link will be shared via SMS/WhatsApp/email. You can monitor your shipment status in real time.
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📦 Packaging
* We ensure all items are securely packed with proper protection to avoid transit damage. If you receive a tampered or damaged package, please do not accept it and contact us immediately.
* Record a video while receiving and opening package to ensure safety of missing accessories or damaged goods.
* NOTE: If video not recorded then no warranty or damaged goods issue will not be accepted
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❗ Delayed or Undelivered Orders
If your order is delayed beyond the expected timeline or marked delivered but not received:
• Contact us at 📞 [insert helpline number] or 📩 [insert email/WhatsApp] within 48 hours of the delivery status update.
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🔁 Returns & Replacements
Please refer to our Return Policy for information on product returns, replacements, or refunds.
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📍 Contact Us
For any shipping-related queries, reach out to:
MGR Mobile Service
📱📞 +91-8310887259
📩 support@mgrmobileservice.in
📍Shop No. 1, RMK Complex,
Hospet Road, Near K S Hospital,
Opp M P Garden, Koppal-583231
District: Koppal, Karnataka